REFUNDS
Refund Policy
How returns work for digital guides, and what to do if something is wrong.
1. Digital goods
Guides are delivered instantly and cannot be returned once downloaded, so we generally do not refund completed orders.
2. Technical problems
If a file will not open, is corrupted, or is not what you expected, write to us within 14 days. We will fix it or send a replacement.
3. Refunds at our discretion
If we cannot solve the problem we may refund you. Refunds are returned through our payment provider and can take several business days to appear on your statement.
4. Contact
Send your order details to [email protected].